Terms & Conditions

These Terms and Conditions (“Terms”) govern your use of The Pet At Home website and services.

The Pet At Home connects pet owners (“Customers”) with professional groomers for at-home pet grooming services.

Services are available for cats and dogs only.

All bookings must be made through our website.

Payments are required only after a successful grooming session and customer satisfaction.

Our professionals use high-quality grooming products and tools.

Customers must provide a suitable space with access to water and a bucket.

The pet’s safety and comfort remain the customer’s responsibility throughout the session.

The Pet At Home is not liable for any injuries or damages resulting from the grooming service.

Customers are responsible for their pet’s behavior during the session.

If the groomer or customer feels unsafe, they may terminate the session immediately.

We reserve the right to modify these Terms at any time without prior notice.

Continued use of our services implies acceptance of any updates.

The Pet At Home may suspend or terminate services at any time.

Upon termination, all rights and services cease immediately.

Have questions? Contact our support team for assistance.

We appreciate your trust and look forward to providing your pet with the best care!